Where can I get technical support for Lorex?

Contact Lorex Support. Our support team is happy to help. Technical support hours are: Phone Support. 1.888.425.6739. Option 1 – English, 2 – Spanish, 3 – French. Option 2 for Technical support.

Why is my computer not connecting to my Lorex system?

If you still can’t connect, the Ethernet cable might be damaged. Try a different Ethernet cable. Lorex system and computer are not on same network. Your Lorex system and your computer must be connected to the same router to connect using the system’s local IP address.

What should I do if I Forget my Lorex password?

The first time you connect to your system, enter the default password specified in the Quick Start Guide. The system prompts you to create a personal password, which you will use to connect to the system from now on. If you forget the password for the system, contact Lorex Technical Support for assistance. The IP address is entered incorrectly.

What are the features of a Lorex wireless security system?

Lorex wireless security systems can make it easier to install your cameras higher, or further away without having to run cables to your DVR unit. They offer the same standard features as a wired camera, including HD quality recording, infrared night vision, and motion detection sensors.

Contact Lorex Support. Our support team is happy to help. Technical support hours are: Phone Support. 1.888.425.6739. Option 1 – English, 2 – Spanish, 3 – French. Option 2 for Technical support.

How to view all recordings on Lorex home?

To view all the recordings for a channel: Launch the Lorex Home app. From the live view, select… Supported in Lorex Home app 4.6 or later. What is the snooze alerts feature? The snooze alerts feature allows you to termporarily disable notifications on your Lorex device when you don’t want… What is two-step verification and should I enable it?

What is the shared user feature on Lorex home?

The Shared User feature in your Lorex Home app can be used to add family and friends to your Lorex Home account. This will give them access to your Lorex devices and… Your device is equipped with a privacy mode. With this feature, you can hide the lens without having to turn off the camera. Here’s how to activate or deactivate privacy mode.

What is two step verification on Lorex home?

Two-step verification is a security feature designed as an additional layer to protect your account. Two-step verification is disabled by default. With… Lorex Home app – What is notification frequency?

How many years of warranty does Lorex have?

Our support team is happy to help. Extend your product warranty coverage up to five years by purchasing one of our LorexCare Extended Warranty plans. Add extended warranty plans to your order during checkout, and enjoy benefits like cost-free repairs and replacements if your Lorex product is determined to be defective.

What should I know about the Lorex Fusion collection?

The following frequently asked questions (FAQs) may answer some of the most common issues you have about the Lorex Fusion Collection. What is Fusion Collection? Fusion Collection is a… As part of the Fusion Collection, you can now add your compatible recorder to the Lorex Home app.

What to do if you forget your Lorex password?

At Lorex, we take your security seriously. As such, we do not give our customers the option to reset the recorder on their own. If you forget the password of your recorder,…

How long has Lorex been selling security cameras?

Lorex has been selling security cameras for almost 25 years and is one of the most trusted names in the home security camera system industry. We are known worldwide for our top-quality security products, ease-of-installation, and affordable prices.

How long does it take to return a Lorex product?

Every Lorex product can be returned within 60 days of delivery. Every product also includes a one-year warranty (two-years if the product is purchased directly from lorextechnology.com). This warranty covers both defective products and parts.

What happens if you forget your Lorex password?

There may be some… At Lorex, we take your security seriously. As such, we do not give our customers the option to reset the recorder on their own. If you forget the password of your recorder,… If you restore your DVR / NVR system to default settings, the username and password will also be restored to default.

What do I need to install a Lorex security system?

A security system from Lorex includes everything you need to get your system up and running right out of the box. Each camera (whether sold separately or as part of a system) includes the necessary parts to connect and mount your cameras. Each camera typically includes: 60ft of cable (either BNC or Cat5e – per camera)

What are the benefits of an extended warranty with Lorex?

Add extended warranty plans to your order during checkout, and enjoy benefits like cost-free repairs and replacements if your Lorex product is determined to be defective. Lorex will repair the Product if found to be defective. If necessary, Lorex will replace parts or products if they are found to be defective.

What do you need to know about Lorex remote monitoring?

Remote monitoring made easy. View your home or property using our intuitive and reliable mobile applications. Keep up to date on activities on your home or business when you’re not there. Our support team is happy to help.

Can a Windows 7 Monitor work with a Lorex DVR?

Connect the USB cable to a different USB port on the DVR. If that does not work, power off the monitor/TV and DVR with the USB cable connected. Power on the monitor/TV first, and then power on the DVR. Monitor is not Windows 7 Touch compatible. Lorex DVR’s are only compatible with touch screen monitors that are Windows 7 Touch compatible.

Our support team is happy to help. Extend your product warranty coverage up to five years by purchasing one of our LorexCare Extended Warranty plans. Add extended warranty plans to your order during checkout, and enjoy benefits like cost-free repairs and replacements if your Lorex product is determined to be defective.

Why does my eco series DVR keep rebooting?

After a power outage, ECO Series DVR’s may reboot on a constant or random basis or may have one of the following issues: Intermittent/unstable remote access. If you do manage to connect, the page is blank. HDD activity LED is no longer flashing. No menu access – mouse, remote, or front panel controls do not respond.

Are there power adapters for Lorex security cameras?

Power adapters and power supplies for Lorex security cameras, including 4-in-1 adapters and security camera power extension cables.