Where can I get help with my Kenwood product?

Need help with your Kenwood product? Call us on 0333 400 9795 Monday to Friday 9am until 5.30pm. For large appliances call 0344 561 1234 (eg Microwaves, Fridges)

Is it safe for Kenwood employees to work from home?

The safety of our employees during this time is a priority. As with many organisations we have asked our UK office staff to work from home, including our Customer Care Team. This may create longer response times than we want, but we are committed to serving you as best we can.

Where can I find the Kenwood web chat button?

Our Web chat button will appear on the right of your screen during normal office hours as soon as an advisor becomes available. Looking for a quick answer to your question? See our Frequently asked questions

When is the best time to call Kenwood?

Please use WebChat during office hours and they will assist you. ( Tip: Faster Response Wednesday to Friday. Longer waiting times on Mondays) *N.B. For white goods (Washing machines, Fridges etc) Call 0344 561 1234 Via Webchat when you see the logo (Mon – Thu 9am until 4.30pm, Friday 9am until 12.00pm)

Where are the Kenwood service centers in the USA?

1253 Sunrise Highway, Bay Shore, New York, 11706, United States Telephone: 631-665-8311 Distance: 48.30 Miles Myers Electric Co 416 Whalley Ave, New Haven, 06511, United States Telephone: 203-787-0979 Distance: 62.60 Miles Appliance Care & Service Inc.

When is Kenwood Canada customer service office open?

Kenwood is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products. Our Customer Service team is currently available Monday – Friday from 9:00 am – 8:00 pm ET. Note: Due to the current crisis, you may experience longer than normal hold times.

Where can I find the Kenwood instruction manual?

Frequently Asked Questions (or FAQ’s) will help you to find additional information on your product Where can I download a Kenwood instruction manual? Where is the model number for my Kenwood product? How do I place an order? Kenwood is committed to providing you with outstanding service and support.

What should I do if I have a problem with Kenwood?

We apologize for any inconvenience and appreciate your patience during this time. Please use our online inquiry form if you have a question or are experiencing an issue (creating more than one inquiry will not get a faster response).