What is the latest version of Polycom RealPresence 500?

The “Check for Software Updates” button says “Unable to load data from server”. There is no manual upload button to upload from my pc. My current version is 4.1.5. 05-27-2016 11:07 PM 05-27-2016 11:07 PM You have mention that you have upgraded the Group 500 using your own WWW server as well?

How can I control my Polycom RealPresence group?

You can control your RealPresence Group system by pointing the remote control toward the RealPresence Group system or the EagleEye camera (if connected). You might need a special cable to connect an SDI camera to the system to receive infrared signals from the remote control. For more information about the cable, contact Polycom support.

What is the name of the Polycom server?

Put the server name “10

Why is there no software update for Polycom?

Automatic software updates does nothing. Entering polycom in Server Address results in Unable to Access Server. Entering also results in Unable to Access Server. Talked with the installers but they are unsure as to why it is not updating. 04-29-2014 09:01 AM

The “Check for Software Updates” button says “Unable to load data from server”. There is no manual upload button to upload from my pc. My current version is 4.1.5. 05-27-2016 11:07 PM 05-27-2016 11:07 PM You have mention that you have upgraded the Group 500 using your own WWW server as well?

You can control your RealPresence Group system by pointing the remote control toward the RealPresence Group system or the EagleEye camera (if connected). You might need a special cable to connect an SDI camera to the system to receive infrared signals from the remote control. For more information about the cable, contact Polycom support.

Automatic software updates does nothing. Entering polycom in Server Address results in Unable to Access Server. Entering also results in Unable to Access Server. Talked with the installers but they are unsure as to why it is not updating. 04-29-2014 09:01 AM