How do I reset my Vivint panel for a new owner?

How to Reset the Vivint Panel?

1. 1) Disable the Alarm option.
2. 2) Disconnect the power.
3. 3) Remove the front panel from the backplate.
4. 4) Power down the panel.
5. 5) Put everything back in its place.
6. 6) Remount and power up your panel.
7. 7) Activate the panel.

Can another company monitor Vivint system?

No, you cannot use Vivint’s security cameras without service. The cameras that Vivint provides are designed exclusively for use with their own monitoring service. However, Vivint built their cameras so that they will not work with other companies. Instead, they will only work with Vivint’s in-house service.

Can you use Vivint without service?

Can I use Vivint without a subscription? You can use Vivint equipment without a subscription, but you wouldn’t have the benefit of professional monitoring, couldn’t access the mobile application, and won’t be able to use the 24/7 technical support service.

How do I transfer my Vivint service?

If you have plans to move within the term of your agreement, take Vivint with you. * For assistance and more information about what to do if you are moving, please contact our Customer Loyalty Team at 1-800-216-5232 ext 5025.

How do I get my Vivint panel off?

To remove the panel cover, push the two tabs on top and pull the cover out and down. Hang the panel cover on the back plate using the white safety strip. Don’t be alarmed if you hear beeping.

What happens if I stop paying Vivint?

Yes, if you cancel before your contract is up, you’ll have to pay off the remainder of the balance. However, Vivint does offer a special cancellation service that allows you to be released from your contract early for unfortunate and unexpected circumstances, such as a death in the family, filing bankruptcy, and more.

How to get a Vivint Home Security system installed?

Talk to a pro, select your devices, and get it professionally installed. Give us a call. With just a few questions, our Smart Home Pros will get to know your home and help you build the right system to protect it.

How much does it cost to have Vivint equipment re-installed?

You can purchase additional equipment if needed. Once you settle into your new home, you will have to contact Vivint again to schedule to have your equipment re-installed which costs $129 with no changes to your contract terms or monthly payment.

How much does Vivint Smart Home monitoring cost?

From there, we’ll help you choose the right cameras, door locks, and other smart products like Vivint Car Guard, Vivint Smart Thermostat, and safety alarms to meet your specific needs and budget. Monitoring services start at $19.99 per month + equipment purchase.*

Can you cancel a Vivint contract if you move to a nursing home?

Move to Retirement Home — You can also cancel your Vivint contract penalty-free if you move into a nursing home or retirement home. After all, if it’s a half-decent establishment, they’ll already have a security system in place.