How do I reconnect my Canary?

If you’re having difficulty with your Canary device, such as issues with network connectivity, try resetting your device by power cycling it. To do this, unplug the power cable from the back of Canary for one minute, then reconnect it.

How do I connect my Bluetooth to my Canary?

All Canary View devices can be set up with Bluetooth. When your Canary View is plugged into a power source, hold your finger on the top to activate Bluetooth. If a flashing blue light appears on the bottom of your device after five seconds, it’s Bluetooth-enabled.

How do I reset my Canary pro?

Note: To reset Canary Pro disconnect the Micro USB cable from the back of Canary, then reconnect it to restart your device. For Canary Flex, hold down the back button for five seconds until you hear the shutdown sound and the LED ring turns off. Tap on Storage. Select Clear App Data and Clear App Cache.

How do I update Canary firmware?

If you need to update your device to the latest version, send an email to [email protected] that includes the serial number for the Canary device that needs to be updated. Your Canary’s serial number is located on the bottom of the device.

How do I reset my Canary camera?

To do this, unplug the power cable from the back of Canary View for one minute, then reconnect it. While there is no way to factory reset your Canary View, there is an option within the Canary app to remove it.

How do I connect my phone to my Canary?

Note: Canary devices must be set up one at a time.

1. Swipe down on your Home Screen.
2. Tap Devices.
3. Tap Add Canary device.
4. Tap an existing address if you would like to add multiple Canary devices to a single location, or tap New address to add this device to a new location.
5. Select your type of Canary device.

Does Canary need Wi-Fi?

Do I need an internet connection to use Canary? Yes. Canary must be connected to the internet either via Wi-Fi (2.4GHz) or wired Ethernet (cable not included).

How do I pair my Canary pro?

When your Canary is plugged into a power source, hold your finger on the top to activate Bluetooth. If a flashing blue light appears on the bottom of your device after five seconds, it’s Bluetooth-enabled. Note: Make sure your device has been powered on for over 60 seconds before attempting a bluetooth connection.

Can I sell my Canary camera?

Selling your All-in-One Security Camera is easy and free Swappa is the safest way to sell your Canary All-in-One Security Camera online and get paid fast. Selling on Swappa is always free and you get paid as soon as your Canary All-in-One Security Camera sells without waiting for your money!

What to do if Your Canary is not connecting?

Often times unplugging the device and plugging it back in may help, but if not, you can try removing the device from your app and pairing it a second time. If none of this helps, feel free to contact support directly and open a ticket. What do the lights mean on Canary?

Why is my Canary app not pairing with Bluetooth?

App fails pairing process and device light continues to flash blue. App succeeds pairing process but device light shows a solid blue state and does not proceed. If you use the iOS Canary app, visit Troubleshooting Bluetooth settings for iOS. If you use the Android Canary app, visit Troubleshooting Bluetooth settings for Android.

Why is my Canary Cloud Camera not working?

If you see a message on your Canary apps home screen that states “Canary is offline” your device could be unplugged, your location may be having a power outage, the camera may not be connected to the internet or the Canary cloud may have a temporary service outage. When operating unplugged, Canary Flex in particular uses a low-power standby state.

Why do I get a message that my Canary is offline?

If you see a message on your Canary apps home screen that states “Canary is offline” your device could be unplugged, your location may be having a power outage, the camera may not be connected to the internet or the Canary cloud may have a temporary service outage. In most cases, you can troubleshoot these issues right in your own home.

App fails pairing process and device light continues to flash blue. App succeeds pairing process but device light shows a solid blue state and does not proceed. If you use the iOS Canary app, visit Troubleshooting Bluetooth settings for iOS. If you use the Android Canary app, visit Troubleshooting Bluetooth settings for Android.

Often times unplugging the device and plugging it back in may help, but if not, you can try removing the device from your app and pairing it a second time. If none of this helps, feel free to contact support directly and open a ticket. What do the lights mean on Canary?

If you see a message on your Canary apps home screen that states “Canary is offline” your device could be unplugged, your location may be having a power outage, the camera may not be connected to the internet or the Canary cloud may have a temporary service outage. When operating unplugged, Canary Flex in particular uses a low-power standby state.

What does it mean if my Canary app is offline?

If you see a message on your Canary apps home screen that states “Canary is offline” your device could be unplugged, your location may be having a power outage, the camera may not be connected to the internet or the Canary cloud may have a temporary service outage.