How do I change the network address on my Nuvo?
How do I change the network address on my Nuvo?
To provide an easy process for changing the wireless frequency, follow these instructions at the front panel of the zone player. Press and hold the “Mute” button for 5 seconds. When the LED lights once, release the button. The LED will flash red momentarily until it reacquires a network address.
Why does my Nuvo zone keep losing connection?
The obvious symptom is that the audio will be choppy and drops in the stream will occur. Another potential issue is that the zone will acquire an IP address at initial setup, but once it starts communicating with the rest of the system it will lose connection.
Why does my Nuvo player go to not connected screen?
When the Control device looses connection with the Nuvo Player Portfolio System, It will go to a “Not Connected” screen. Make sure your control device (iPad, iPhone, Android phone or tablet, etc.) is connected to the correct network. The device may be associated with another network within range, this is often the case.
How to contact Nuvo technologies for troubleshooting?
For additional help, feel free to contact our tech support team at 1.800.223.4162 opt 3, 8am-8pm EST (Mon – Fri). The Player Portfolio System has the ability to drill into a firmware page that exists within each of the zone players. This page houses specific diagnostic tools that can be very useful for troubleshooting.
Is there a firmware update for Nuvo server?
If it just won’t boot up quite right, Nuvo can provide you a firmware file that you can load via a USB thumb drive (that saved one of my mps4’s) There is a flat fee retail option available, but Nuvo recommends against this as firmware updates for the server have been discontinued.
To provide an easy process for changing the wireless frequency, follow these instructions at the front panel of the zone player. Press and hold the “Mute” button for 5 seconds. When the LED lights once, release the button. The LED will flash red momentarily until it reacquires a network address.
When the Control device looses connection with the Nuvo Player Portfolio System, It will go to a “Not Connected” screen. Make sure your control device (iPad, iPhone, Android phone or tablet, etc.) is connected to the correct network. The device may be associated with another network within range, this is often the case.
For additional help, feel free to contact our tech support team at 1.800.223.4162 opt 3, 8am-8pm EST (Mon – Fri). The Player Portfolio System has the ability to drill into a firmware page that exists within each of the zone players. This page houses specific diagnostic tools that can be very useful for troubleshooting.
